A REFERENCE GUIDE
FOR RECOGNIZING POLITICAL / SOCIAL CONTROL TACTICS BY POWER BROKERS,
LARGE CORPORATIONS, PUBLIC RELATIONS FIRMS AND
GOVERNMENT ENTITIES (AND SCHOOL ADMINISTRATORS).
Tactic 1 | Tactic 2 |
Tactic 3 | Tactic 4 |
Tactic 5 | Tactic 6 |
Tactic 7 | Strategies
Tactic 1
-- They, the conveners of meetings, will make it
impossible for people to be involved: These typical control tactics
set things up so that it's difficult and inconvenient for interested
parties such as the affected public to participate.
Examples:
* Their meetings are scheduled at inappropriate locations or times;
i.e., during regular working hours, highway rush hours, dinner times,
or deliberately conflicting times with similar interest meetings.
Strict meeting "guidelines" and use of question cards discourages
real dialogue and keeps attendees under control.
* They will schedule lengthy one-way presentations that will not
allow give and take exchange. This precludes the public and the
press from asking questions or clarifications.
* They may insist that all questions be held until the end, by
which time people are tired, the meeting area must be vacated, and
the press has had to leave to meet deadlines.
* They only allow the public limited time, and a limited number
of questions that must pertain to the conveners predetermined set of
allowable topics; while the conveners drag out their answers,
essentially filibustering away the rest of the time for the meeting
-- and coincidentally time for open discussion of issues and answers
that many attendees showed up for.
* Their staff may be trained to be nice, while having been
trained to handle the public by using subtle harassment or baiting
techniques, which also discourages public involvement.
These tactics are used to fulfill requirements for public
outreach in order to legitimize the process. If attendance is sparse
it will be blamed on public apathy, rather than a deliberate effort
to exclude public participation.
Solution: Reject this pretense for public involvement. Short
circuit this tactic by standing up as a group and announcing an
immediate press conference that will give the press the real story
from the citizens outside of the meeting room or across the street
from the building, then get up and leave as a group. If this is not
immediately possible, let the conveners know that your group will
hold its own meeting, protest, and/or press conference the next
morning and will continue to inform the media of their
non-cooperation on these issues.
Tactic 2 -- Divide and Conquer: This is a well-established tactic
that effectively places similar interest groups at odds against each
other, when they would otherwise be a formidable force to ensure
bureaucratic responsiveness and accountability. This tactic uses
existing tensions and divisions between organizations.
Solution: Name this tactic as soon as you recognize it to short
circuit its effectiveness. Make sure that everyone understands what
interests they share in common, and why it is in their best interest
to continue to work together.
Examples of a few of their favorite tactics:
* They will divide a large issue into many small ones. This forces
people and/or organizations to fight many small battles, dispersing
their energies.
Warning: Small groups working in isolation of each other may not
be as effective as coordinating efforts to maximize through solid
communication and networking.
* They will provide enough resources to cover only part of the
problem. This can include preparing only a few copies of handouts or
important documents so that self-imposed constraints prevent them
from being able to provide x, y, or z service -- while it is obvious
that there is plenty of budgetary allowance for gratuities,
amenities, or items that fulfill their bias or agenda.
* They will appoint a committee using key members of the public
-- including appointees with views similar to them, the convener,
funder, or directing agency to maintain their control of the
committee. The key members involvement is then publicly highlighted
-- whether or not they attend or participate. Their names will be
used strategically - sometimes in absentia, or photos are used to
imply consent, agreement, or consensus with the committee --
although they may object or disagree with the viewpoint or findings
of the committee. Citizens (token) used in this manner may or may
not be aware of their names or pictures being used to artificially
lend credibility to the committee or findings in question. In some
cases, they may be unaware that they are considered to be a member
of the committee.
* They will arrange for many separate tables to be used in large
banquet or meeting rooms to break a meeting up into small discussion
groups.
Warning: This effectively keeps valuable information that would
otherwise be revealed in the general discussion from being heard by
the larger group, which would have enhanced communal brainstorming
and questioning of the process or
problem at hand. Their carefully placed shills or committee members
may serve as group leaders to control group feedback. This
suppresses any controversial discussions that don't fit the
convener's agenda, and inhibits networking or brainstorming on the
issue.
Solution: These small group discussions should be summarized and
reported back to your larger group.
* They will arrange the seating in "audience fashion" delegates
you to a passive role in these meetings.
Solution: Short-circuit this by playing Musical Chairs. Insist
that the tables and/or chairs be moved (circle or horseshoe shape)
so that everyone can be an active participant with the conveners or
presenters. Put yourselves at the same level and/or table with the
power brokers so there is no distance to allow them to feel
comfortably in control (no shield). Convert their agenda to your
agenda.
* They will make public relations campaigns (blitzes) into the
community to seek out homeowners associations, service groups,
schools, and so on, to present biased, incomplete, or misleading
information to sidestep opposition to mould and win over public
opinion about key issues.
* They will conduct private (behind closed-door or impromptu)
meetings with civic groups, government, or public officials (i.e.
city council, county commissioners, etc.) of similar political or
philosophical leanings -- without informing citizens or
organizations with opposing viewpoints of these meetings.
* They will provide wrong information regarding time and location
-- new information is provided too late in order for people to make
the meeting. This ensures that their message will be presented
without all sides of an issue being recognized or openly discussed.
Tactic 3 -- Packing the Meeting:
The power brokers will encourage employees to attend x, y, or z
meeting. They may also establish telephone trees [which you should
be doing] to get employees and supporters to pack a meeting to
simulate public support for their position on an issue, and to set
the tone of the meeting.
* They will have Comment or question cards used in place of a
communal microphone for participants. Their supporters will stack
the deck of comment cards with time wasters, and may continue
filling out more cards throughout the meeting to defuse opposition
discussion (see tactic 1 -- filibustering).
Solution: Short circuit this by meeting with your neighbors,
colleagues, or constituents for a pre-meeting conference to discuss
opposition tactics and strategy that are barriers to getting your
views aired. Come up with your own list of strategy and critical
points, then divide them up among yourselves. Go to the meeting
prepared with fact sheets, questions, and comments that support your
views. Brainstorm with your colleagues, refine the information, then
pass it around the neighborhood, or the target audience for and
after the meeting. Call the tactics as you see them occur in the
meeting to defuse them. Insist on a fair airing of the issues,
within everyone's hearing.
Tactic 4
-- Economic Blackmail:
When dealing with politically heated issues, especially "company
town" polluters, their first threat may be that massive layoffs will
occur if they have to: change a process, stop polluting, fix safety
problems, clean up contamination, and so on.
Solution: Regard this is a Red Herring scare tactic that should
be immediately brought to everyone's attention. No one likes to be
picketed, boycotted, or pictured negatively in the press -- these
citizen tactics are relatively easy to implement.
* In 1988, the Rocky Flats Nuclear Weapons Facility (RFP) was
faced with changes that included decommissioning, the contractor
threatened massive layoffs. Economic developers and chambers of
commerce predicted local devastation. To the contrary, the cleanup
has been a huge economical boost for subcontractors and RFP
personnel, who have nearly doubled the numbers of employees that
were needed for full production and chemical recovery of plutonium
pits for nuclear warheads.
Tactic 5 -- They will give the appearance of action without doing
anything: When faced with an obvious need for change, bureaucrats
may try to give the appearance of taking action without actually
doing anything. These tactics may sound like this:
* "We have decided to appoint an advisory, special,
sub-committee, or commission to study or handle the problem. We want
(or need) members of our group to volunteer assistance because we do
not have money for staff."
* "Your knowledge, input, or time is so valuable (and so on), we
would like you to help us with x, y, or z to work out solutions".
Warning: They will fail to assimilate your information, suggestions,
or concerns.
* "We would like to help you by doing x, y, or z for you".
Warning: The reciprocal help never appears.
* "We plan to issue a policy or statement regarding that problem
next week, month, year..., so that everyone will know what to do in
the future..."
Warning: Beware of bureaucrats stealing your uncompensated time
to tie you up, keeping you out of circulation in the community.
Volunteerism can be abused, becoming a time quicksand.
Solution: Don't accept inconsequential actions, excuses, and
"donothingitis". Set a reasonable amount of time for genuine action,
and then tell everyone that you expect action by that date. Think
twice before joining "study committees or advisory groups" that are
not policy-changing bodies that have no real power to do anything
about the issue or problem in question, are funded and directed by
your adversary, or by those that represent the other side of your
issue. There may not be an accurate record of what has happened from
the beginning, during, or at the end of these efforts. Refusal to
allow the recording of meetings, or have an accurate paper trail to
document important meetings and proceedings is a serious red flag of
cover-ups and problems.
Tactic 6 -- They will give you a Red Herring, or get you to Chase
the Wrong Bunny:
Warning: This is an issue or information offered to belittle,
patronize, or confound and derail your efforts. When a bureaucrat
tries to change the subject from what you are concerned about to
what they want you to focus on, they are using a "Bait and Switch"
routine.
Examples:
* "I don't know what you're talking about; You don't know your
facts; That issue is not important; Why are you interested in that
issue?; You have not done enough research; You aren't an expert;
Your issue is beside the point, irrational, emotional, or not
practical; Why don't you check into, or work on x, y, or z,
instead?"
* They will engaging attendees in detailed explanations or
debates that are intended to sidetrack the issue of concern, hoping
that in the heat of debate, you will: Give up, get tired, go home,
and forget the key issue.
Warning: Be aware of time wasters that will eat up meeting time,
and are designed to wear you down. Solution: When confronted with
this tactic, don't get side tracked. You don't have to be an expert
to ask questions, ask for information, or to have legitimate
concerns. You are to write notes throughout the meeting -- this will
help keep you on track. Stick to the issues you want to discuss,
while making a special note to follow up, or address the other
person's issue later, if they genuinely desire to do so.
-- They will refuse to give out information, or make it
impossible to get it: Bureaucrats plan that this tactic will
discourage you, so that you will give up and go away.
Solution: The Freedom of Information Act (FOIA) format may have to
be invoked to get cooperation. You must know what information you
need, what agency to request it from, and what to look for. The "Key
and Lock" buzzwords and descriptions must be included, or the very
information you seek may be withheld from you.
Examples: * Bureaucracies protecting damaging information may try
to charge exorbitant fees for information to be searched, copied,
and sent to you.
Solution: Request fee waivers based upon public interest needs
and public right-to-know laws.
* You, the requestor, may be flooded with huge amounts of useless
information that is out of order and out of date. This is called a
data dump in legal circles.
Warning: This is a common tactic used by
legal rivals on cases to eat up valuable pre-trial discovery time.
It takes a critical eye, speed reading, and some research or
historical knowledge to be able to weed through the useless
information to find what you want.
To deal with the system effectively, you need the facts. If you
have the facts, the system has to deal with you more openly.
Democracy depends on people having the information needed to allow
meaningful input and interaction with the system. The refusal to
give out information may sound like this:
* They will say: "We don't have that information; x, y, or z is
not in today, and I'm not authorized to fulfill this request; We
can only give out a summary [They decide what is meaningful,
included, excluded, or reacted]; Why do you think that's important?;
Justify your interest, or legitimize your need; We don't think you
need that information."
Solution: Recognize these tactical phrases meant to put you off
the track of the information you need to level the playing field
with your opponent, and don't accept lame excuses for
non-performance or non-compliance.
STRATEGIES TO SHORT CIRCUIT THE CONTROL GAME
* AS SOON AS A TACTIC HAS BECOME APPARENT, LABEL IT: When you name
that tactic publicly, it loses its power. You can counter these
tactics with a minimum of wasted effort by keeping the lines of
communication open with your colleagues and other similar interest
organizations.
* BE OBSERVANT OF INTERACTIONS, TACTICS, AND WHO MAY BE CALLING
THE SHOTS BEHIND THE SCENES: Recognize that although individuals
make up the bureaucracy, they should not be the targets of your
efforts. Evaluate where strategic counter-tactics would be the most
effective. Good mottoes to keep in mind. Always go to the top, and
the squeaky wheel gets fixed.
* DO NOT ALLOW BUREAUCRATIC FIGUREHEADS TO LABEL YOU as a
troublemaker, or as someone with emotional or personal problems
(i.e.: "Psychiatrically" linked to a site or set of issues, don't
have a life because you volunteer a lot of your time, are a paid
staffer or knowledgeable citizen, so your opinion doesn't count, or
don't have "x" number of constituents behind you.) to legitimize
side stepping serious issues and/or your concerns. Be alert to the
evaluative patronizing concern look. This is contrived to give the
appearance of questioning your mental or emotional stability to
elicit a reaction. Keep cool and don't give them the reaction they
want from you. Any person might become dedicated to seeking
solutions, and become angry or frustrated over the distancing
treatment bureaucracies and corporations use to keep the public at
arm's length over difficult issues.
* MAKE YOUR ISSUE OR ADVERSARY AN OBJECT OF INTENSE STUDY: Never
stop questioning your previous conclusions about them. Get all the
information you can and keep getting it. Put this information to
productive and meaningful use, then network it around.
* NEVER RELAX AFTER A VICTORY, and don't underestimate the power
of determination.
* RENEW YOUR OWN OUTREACH REGULARLY by having current concerns
and information prepared and ready to distribute at every
opportunity. Use their meetings for opportunities to pass out your
own targeted information. Use
several people to see that all attendees end up with copies of your
information. Ask local copiers or businesses to help duplicate
materials.